Multiable, a top ERP provider serving over 6,000 customers, including public companies and multinationals, today launched a ground-breaking AI agent poised to displace traditional document management systems (DMS). This innovative AI-driven DMS, powered by the proprietary LAIDFU framework, redefines how businesses manage data in the era of business AI.
Traditional DMS, rooted in the copier and scanner era, are losing ground. Over 95% of data now bypasses hardware, flowing through digital channels like social media, messaging apps, and legacy systems. Multiable’s AI agent seizes this shift, delivering autonomous data capture, automatic business process execution, and robust AI-driven oversight.
Scanner-based DMS, in particular, are plagued by critical pitfalls. Labour-intensive OCR functions demand extensive manual oversight to correct errors, slowing workflows. Clumsy hardware installations require complex setups, disrupting operations and consuming valuable IT resources. Additionally, high maintenance fees for aging equipment and software updates burden businesses with escalating costs, making traditional DMS increasingly obsolete in a digital-first world.
Photo Source: Generated by AI
As a leading ERP vendor in both Hong Kong and Singapore, the top financial hubs in Asia, Multiable grasps this opportunity in AI revolution shall not be any surprise. Key features of Multiable’s AI-driven DMS include:
- Autonomous Data Capture: Seamlessly collects documents from diverse channels, including social media, messaging apps, and legacy systems.
- Automated Business Processes: Triggers, executes, and evaluates workflows instantly upon data capture, slashing manual effort.
- AI-Reviewer: A safeguard minimizing AI hallucinations, earning high praise from pilot users for its reliability.
- Self-hosted OCR AI – The OCR processing can be executed in a fully closed network environment, giving data sensitive customers a peace of mind.
Iris Ng, Senior Implementation Consultant at Multiable, said, “Our AI-driven DMS has been deployed in pilot runs across customer sites. The results are encouraging, with users’ AI-first mindset uncovering innovative use cases we hadn’t anticipated.”
A property management company receives bank-in slips via messaging apps (e.g., WhatsApp, WeChat) from tenants confirming management fee payments. Traditionally, finance and customer service teams manually verify these slips, create accounting vouchers in the ERP system, and update payment records in the property management system (PMS). This process is time-consuming and prone to errors. Using Multiable’s AI-driven DMS, powered by the LAIDFU framework, the company automates this workflow, saving over 95% of work time.
Process:
1. Bank-In Slip Receipt: A tenant sends a bank-in slip image via a messaging app to the company’s designated channel.
2. Autonomous Data Capture: Multiable’s AI agent, built with the LAIDFU configurable builder, instantly captures the slip’s details (e.g., payer name, amount, date, bank details) using advanced image recognition.
3. Fraud Verification: The AI agent cross-references slip data with independent sources (e.g., bank APIs, tenant records) to detect fraud, such as altered amounts or mismatched payer details. The AI-Reviewer feature ensures accuracy, minimizing false positives.
4. Accounting Voucher Creation: Upon verification, the AI agent automatically generates an accounting voucher in the ERP system, mapping slip details to the correct general ledger accounts.
5. Payment Record Update: Simultaneously, the AI agent updates the tenant’s management fee payment record in the PMS, marking the payment as received.
6. Notification: The tenant receives an automated confirmation via the messaging app, and finance/customer service teams are notified only for exceptions requiring manual review.
About Multiable
Multiable is a leading ERP provider, delivering cutting-edge solutions to over 6,000 global customers. With a focus on innovation, Multiable empowers businesses with AI-driven tools to optimize operations and drive growth.
Media Contact
Company Name: Multiable
Contact Person: Elva Poon
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Country: Singapore
Website: https://multiable.com/
