HC3 Reports Strong Growth Momentum Through First Half of 2025

HC3, a statement partner for banks and credit unions, continues to see strong growth through the first half of 2025.

Trusted by more than 700 financial institutions, the company continues to partner with banks and credit unions across the nation to help streamline operations and improve customer and member service. Building on its record-breaking 2024 performance with profitability growth of more than 42%, HC3 recently secured its largest bank client in the company’s history.

"We're seeing tremendous momentum as more financial institutions recognize the value of partnering with HC3 to transform their statement processing operations," said Griffin McGahey, President at HC3. "Our approach goes beyond simple outsourcing – we help banks and credit unions create professional, branded statements that rival those of much larger institutions while providing the operational efficiency they need to focus on serving their communities."

HC3's growth has been driven by its ability to deliver operational improvements and cost savings for financial institution partners. Recent implementations have demonstrated the company's capacity to address complex challenges while maintaining seamless service during critical transitions.

"The project implementation team were just really on top of things," said Mike Sockwell, Vice President, Systems Administration at Listerhill Credit Union. "They were willing to get involved in the trenches with the vendor...and work through those relationships as well."

Financial institutions partnering with HC3 have also reported significant operational improvements, including streamlined processes, reduced manual workloads, and enhanced customer experiences through professional, consistent statement designs across all delivery channels.

"We were successful in transitioning everything over to HC3 to meet the demands we had internally with removing some manual processes, bringing in efficiencies, saving time for staff, and then providing something that was really attractive for our customers to look at," explained Sarah Booker, Senior Vice President, Deposit and Card Operations Manager at Jefferson Bank.

A key differentiator driving HC3's growth has been its commitment to customization rather than template-based solutions. Unlike providers that offer limited layout options, HC3 works with each financial institution to create unique, branded statement designs that reflect their brand and marketing objectives.

"HC3 said, 'How do you want it to look?' That is not the way the other conversations started," said Brian Dowers, SVP and Chief Operations Officer for Fountain Trust. "We thought, wow, we can actually be a medium-sized bank and look like a bigger bank, because we can have a statement just like Chase's or just like Bank of America's. The sky is the limit – we could really do it the way we wanted."

This customization has enabled financial institutions to transform statements from operational necessities into powerful marketing tools, with capabilities for targeted messaging to different customer segments and consistent branding across all communication channels.

HC3's growth has been supported by its proven ability to manage complex implementations, including during core system conversions – one of the most challenging operational changes financial institutions face. The company's core-agnostic approach and round-the-clock support have enabled seamless transitions even under tight timelines.

"Our first statement was going to come out five days after conversion," recalled Dowers from Fountain Trust. "HC3 ended up working their magic and staging the historical data to where all of it worked."

Additionally, the company's comprehensive solutions have helped financial institutions eliminate manual processes while improving member and customer service. HC3's platforms enable automated statement processing, digital return mail handling, and integrated marketing campaign management.

"Our processes are all automated," explained Sockwell from Listerhill Credit Union. "From the time nighttime ran from the month-end, statements were uploaded automatically. They were processed, and the only manual step was going in and approving them, which is our choice. Everything just works."

The company's growth reflects increasing demand from financial institutions seeking to consolidate statement delivery systems while improving efficiency, reducing costs, and enhancing the customer experience. HC3 is well-positioned for continued expansion and plans to grow its team to meet rising demand.

About HC3

Headquartered in Birmingham, Ala., HC3 helps Financial Institutions create efficiencies that align with their unique needs - reducing costs and saving time with a smarter approach to statement processing. With HC3, FIs gain efficiency, and a strategic partner committed to their success. For more information, call (877) 838-2345 or visit www.hc3.io.

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"Our approach goes beyond simple outsourcing – we help banks and credit unions create professional, branded statements that rival those of much larger institutions while providing the operational efficiency they need to focus on serving their communities."