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Greenlight Survey Data Reveals Family Financial Wellness as a Growth Opportunity for Financial Institutions

Greenlight’s modern, digital-first platform is empowering more than 140 financial institutions to strengthen customer relationships and drive generational loyalty.

Greenlight®, the fintech company that helps families navigate money and life together, today released new survey data revealing a significant opportunity for financial institutions to drive long-term growth and loyalty by prioritizing family financial wellness. In partnership with Researchscape, Greenlight surveyed parents and financial institutions to uncover the financial stress families currently face and how credit unions and banks can provide a meaningful solution.

The data confirms what many families are feeling: Money is the #1 stressor for working parents, with 70% reporting financial anxiety weekly, and financial literacy ranking #1 as the hardest life skill to teach their children.

“Family financial stress is a quiet epidemic,” said Matt Wolf, Chief Commercial Officer at Greenlight. “Parents want trusted support, and they’re turning to their banks and credit unions for guidance. Institutions across the country like United Community Bank (UCB), Digital Federal Credit Union (DCU), and PSECU are partnering with Greenlight to meet this crucial need by positioning themselves as the trusted financial partners for the next generation, just as the great transfer of wealth begins to unfold.”

A vast majority of parents (96%) believe it’s essential for banks to offer financial literacy tools for themselves and their children, with parents saying these tools would help reduce stress (79%) and save time (83%).

This gap presents a significant opportunity, as financial institutions increasingly view family financial literacy as a strategic priority:

  • 88% report rising demand
  • 71% say it’s key to achieving business goals
  • 70% have received customer inquiries about family financial literacy tools

At the same time, institutions are recognizing the need to meet a growing demographic of financially empowered customers, Gen Z and Gen Alpha, where they are: online.

Survey findings from financial institutions show:

  • 69% favor interactive tools
  • 67% prefer mobile apps for delivering financial education
  • 61% report success engaging younger generations through digital initiatives

"It's clear that families need convenient, digital-first tools," said Colt Kraft, SVP/Digital Banking Strategy Manager at WaFd Bank. "Solutions like Greenlight offer app-based learning that plays a key role in our ability to stay relevant, competitive, and meet those family needs by effectively teaching financial literacy."

You can find more information about the survey in Greenlight’s blog here.

Survey Methodology

On behalf of Greenlight, Researchscape International conducted an online survey of 1,043 U.S. parents who work full-time and have children 8-18. The survey was fielded February 4 to 6, 2025. Topline results were weighted to be representative of the U.S. population by gender, region and race/ethnicity.

Researchscape International then conducted a second online survey of 256 U.S. leaders in banks and credit unions. The survey was fielded from March 24 to April 4, 2025.​ The responses were not weighted.

About Greenlight

Greenlight offers an award-winning banking app1 for families that teaches kids and teens how to earn, save, spend wisely, and invest, while offering seniors protections against digital and financial threats. Using Greenlight’s new plan, Family Shield, busy parents who manage their kids’ finances and teach them financial literacy through Greenlight can now use the same app to extend protection to their own parents.

Greenlight partners with more than 140 leading banks, credit unions, and employers to bring its family finance solution to more families through the Greenlight for Banks, Greenlight for Credit Unions, and Greenlight for Work programs.

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1Greenlight is a financial technology company, not a bank. The Greenlight app facilitates banking services through Community Federal Savings Bank (CFSB), Member FDIC.

 

The Greenlight® prepaid card is issued by Community Federal Savings Bank, member FDIC, pursuant to license by Mastercard International.

 

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