Fourth-generation industry leader urges individuals to build trust and strengthen local communities through service

COLUMBUS, GA, NY / ACCESS Newswire / October 6, 2025 / Sean Knox, a fourth-generation leader in the pest control industry, is calling attention to the need for stronger community engagement and servant leadership. Drawing on lessons from his career and family legacy, Knox emphasises that leadership should extend beyond business growth to improving neighbourhoods and supporting future generations.

"From the time I was young, I saw that this work wasn't only about solving problems," Knox said. "It was about protecting families, caring for communities, and standing behind what we promised."

Knox Pest Control has grown from one office to 18 locations across the Southeast, serving over 90,000 customers and employing more than 225 people. But for Knox, numbers are only part of the story. "We don't just count customers," he explained. "We build relationships. Every service call is a chance to earn trust."

His message comes at a time when community involvement is in decline. According to the National Conference on Citizenship, volunteerism rates in the U.S. have dropped nearly 7% over the past two decades, while Gallup surveys show fewer than one in three Americans feel strongly connected to their local community.

Knox believes this trend can be reversed by small, consistent actions. "Business should be about more than profit," he said. "It should be about building stronger neighbourhoods and supporting the next generation."

Call to Action

Knox encourages individuals to look for everyday ways to lead where they live-mentoring a student, joining a local club, or simply building trust with neighbours. "Leadership isn't about titles," he added. "It's about the people you serve. Every small action strengthens the fabric of our communities."

Read the full interview here.

Email: seanknox@emaildn.com

SOURCE: Sean Knox Pest Control