Cash-strapped entrepreneurs concentrating on growing their businesses rely on phone answering services to capture more leads.
Miami, United States - November 24, 2017 /MarketersMedia/ —
Easybee, a virtual receptionist service with offices in the United States and El Salvador, provides a valuable service to their small business clients — the company answers incoming day-to-day phone calls from current and potential customers and handles all of the business’s administrative tasks so owners can focus on growing and developing their companies.
Easybee’s small business clients include salons, plumbers, HVAC companies and professional landscapers that are often working in customer-facing situations and cannot always be reached at a brick-and-mortar office. A virtual answering service ensures that no calls go unanswered and helps widen a business’s current customer base.
According to CRM magazine, the percentage of voicemail abandonment — calls to businesses that go to voicemail and are left unanswered — lies between 50 and 75 percent depending on the type of business. For small businesses with employees who are often out in the field providing hands-on service, such as electricians and pest control, the percentage of unanswered calls is likely on the higher side. A virtual receptionist can mean the difference between a potential sale (and future longstanding customer) and someone who moves on to call the next qualified business in the area.
Easybee provides a wide range of services, from simple tasks such as answering phones, relaying messages and managing a schedule to tasks that are a bit more complex, such as those designed to generate sales or additional leads. A virtual receptionist can work with potential clients to help them get on board. Easybee’s virtual receptionists can also assist current customers with their needs, whether it’s scheduling an upcoming appointment, requesting an emergency housecall or resolving a billing issue.
The cost savings of hiring a virtual receptionist over a full-time employee are considerable, especially for startups or small businesses with tight budgets. A full-time administrative assistant with a yearly salary and benefits may cost upwards of $30,000, whereas a qualified, professional virtual assistant service such as Easybee can complete the same services for a much lower monthly rate. The difference is considerable for small businesses that need to make every dollar stretch to keep their companies afloat.
Although many more consumers are now flocking online to find suitable businesses or services, they still prefer speaking to a qualified professional in lieu of leaving an anonymous message in voicemail. Area startups and small businesses should consider the professional, efficient services of Easybee, a group of qualified virtual receptionists, to handle their administrative tasks.
Contact Info:
Name: Scot Small
Email: scot@revbuilders.com
Organization: EasyBee
Phone: 1-305-447-7022
Source URL: https://marketersmedia.com/capture-more-leads-with-a-phone-answering-service/268996
For more information, please visit http://easybee.buzz/
Source: MarketersMedia
Release ID: 268996
