The Institutes’ new designation provides a framework and best practices for effectively and responsibly using AI in risk management and insurance, providing skills on how to improve AI literacy and ensuring it remains relevant even as specific tools and technologies continue to evolve.

AI is no longer experimental in insurance: It’s already reshaping underwriting, claims, customer experience, and decision-making across organizations. In fact, the understanding and utilization of AI was the single most important priority among insurance executives in 2025, with two-thirds placing AI at the top of their technology and innovation agendas, according to the International Insurance Society (IIS) 2025 Global Priorities survey (IIS is affiliated with The Institutes). To meet this strategic priority, The Institutes Designations developed the Associate in Insurance AI™ (AIAI™). This new designation enables individuals to improve their AI literacy and prompt techniques, better interpret AI-driven insights, and guide the AI transformation across their organization and teams.

As the first designation to cover AI specifically in the context of risk management and insurance, AIAI offers a structured, practical approach to understanding and applying AI in real-world insurance contexts. It provides individuals with the skills needed to contribute effectively in an AI-enabled environment while helping them stay relevant and adaptable as their roles evolve. However, knowing when not to use AI is just as important as knowing how to use it. AIAI explicitly explores what AI should not be used for in addition to scenarios where it’s most effective, including when human judgment should override automated outputs and how to avoid overreliance on AI tools.

“AI is fundamentally changing how organizations assess risk, serve customers, and make decisions,” said Adam Carmichael, CPCU, President of The Institutes Knowledge Group. “But technology alone isn’t the advantage. The real differentiator is a workforce that understands how to effectively and ethically apply AI within the context of RMI. The Associate in Insurance AI designation teaches professionals to not only use AI tools, but to exercise the judgment and leadership required to deploy them responsibly.”

Ideal for any RMI professional who needs a practical AI foundation to be effective in their work and remain competitive, AIAI supports individuals across career stages—from entry-level professionals building future-ready skills to experienced leaders seeking to lead effectively in an AI-enabled environment.

The Associate in Insurance AI (AIAI) is backed by The Institutes’ more than 115 years of experience as a not-for-profit, committed to helping individuals and organizations succeed by educating, elevating, and connecting those interested in risk management and insurance to create a more informed, resilient world. The new credential empowers professionals to serve as change agents within their organizations, advocating for responsible innovation and fostering a culture of experimentation and thoughtful AI adoption across teams. AIAI includes three new courses and an ethics requirement from The Institutes Knowledge Group to provide foundational, insurance-specific AI knowledge and skills.

For more information about the Associate in Insurance AI (AIAI) designation, please visit TheInstitutes.org/AIAI.

About The Institutes Knowledge Group

The Institutes Knowledge Group helps people build foundational, technical, and leadership skills to stay ahead of evolving trends in risk management and insurance. We offer more than 25 practical professional Institutes Designations, including CPCU®, along with online courses, micro-courses for learning in the flow of work, collegiate studies, and executive and leadership education programs, all focused on the business of risk management and insurance.

About The Institutes

The Institutes® are a not-for-profit comprised of diverse affiliates that educate, elevate, and connect people in the essential disciplines of risk management and insurance. Through products and services offered by The Institutes’ 21 affiliated business units, people and organizations are empowered to help those in need with a focus on understanding, predicting, and preventing losses to create a more resilient world. Learn more at Global.TheInstitutes.org.

The Institutes is a registered trademark of The Institutes. All rights reserved.

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"The Associate in Insurance AI designation teaches professionals to not only use AI tools, but to exercise the judgment and leadership required to deploy them responsibly.”