Planet DDS Unveils the Industry’s First AI-Native Platform for DSOs

September 25, 2025 at 09:00 AM EDT

DentalOS™ now brings AI intelligence into the core of operations, eliminating process debt, unlocking measurable EBITDA gains, and reshaping how DSOs run their businesses.

Planet DD S, a leading provider of cloud-based, enterprise-grade dental software solutions, today announced DentalOS^TM with AI, the first AI-native platform for enterprise DSOs. Building on the foundation of DentalOS™, Planet DDS will embed intelligence directly into critical operations, revenue cycle, imaging, orthodontics, patient engagement, and workflows. This AI-first model sets the standard for the future of dental operations: predictive by design, proactive in execution, and built to deliver profitable outcomes.

The Problem: Margin Pressure Meets Process Debt

DSOs are under intense EBITDA pressure, squeezed by rising wages, turnover costs, declining reimbursements, and inflation. According to the 2025 DIA Survey, staffing (81%), rising costs (34%), patient flow (31%), insurance complexity (31%), declining reimbursements (27%), and RCM inefficiencies (23%) are the top concerns keeping leaders awake at night.

Many look to AI for relief, but when applied to legacy, siloed technologies, it produces fragile fixes with limited ROI. Planet DDS calls this “process debt”: the inefficiencies of disconnected workflows and systems that drain margins and prevent organizations from realizing AI’s full value.

A Platform-Level Approach to AI

Planet DDS is taking a different approach. Instead of focusing solely on point AI tools that automate single tasks in isolation, DentalOS with AI will provide a platform-level AI layer that enables intelligence and agents to operate across applications and integrations. This means DSOs benefit from coordinated, end-to-end automation that spans the entire revenue cycle, imaging, and patient engagement workflows, not just fragmented tasks.

In addition to built-in AI capabilities, Planet DDS continues to expand its integrated ecosystem by enabling other novel AI tools and systems to integrate and leverage the power of DentalOS with AI. Planet DDS has recently onboarded fifteen new AI partners, with many more planned to expand its ecosystem. Today, it is the only practice management provider integrated with all three of the leading AI imaging vendors, Overjet, Pearl, and VideaHealth, ensuring customers can deploy best-in-class solutions within a unified platform.

“AI is already delivering real results in dental when it’s connected to the platform. Now we’re embedding intelligence into the DentalOS platform using agentic AI so that DSOs can lower the cost to collect, cut write-offs, and turn weeks of work into minutes. That means DSOs can finally see measurable EBITDA results, whether it’s fewer days in A/R, faster staff onboarding, or filling chairs more predictively,” explained Rahul Khot, VP of AI & Innovation at Planet DDS.

From Assisting to Autonomous AI

To operationalize this vision, Planet DDS has introduced the DentalOS with AI suite that evolves from assisting to advising to acting autonomously.

Operational intelligence at scale – Continuous monitoring and benchmarking for real-time operational insights
An agentic workforce – An AI workforce that handles repetitive workflows, from RCM follow-up to schedule optimization, alongside human teams

“Think about the daily grind today: claims in limbo, staff stretched thin, leaders piecing together data just to understand performance,” said Nathan James, SVP of Product at Planet DDS. “With AI embedded in the platform and a team of AI agents, that cycle collapses. Leaders ask, the system answers, and agents act. This is AI that doesn’t just assist, it runs operations alongside your team.”

By embedding intelligence into its foundation, DentalOS with AI creates a durable operating advantage that safeguards margins in the near term and drives enterprise value over the long term.

For a deeper look at how an AI-native platform is reshaping dental operations and to access the new guide, The New AI Operating Model for DSOs, visit planetdds.com/dentalos-with-ai.

About Planet DDS:

Dental software is broken. We aim to fix it. As a partner in growth for DSOs and dental groups, Planet DDS delivers a cloud-based platform designed to scale alongside growing organizations. Powered by DentalOS™ with AI, its open platform includes Denticon Practice Management, Cloud 9 Ortho Practice Management, and Apteryx Cloud Imaging. Trusted by leading DSOs and emerging dental groups nationwide, Planet DDS enables 13,000+ practices and 118,000 users to move beyond outdated legacy software with seamless integrations, optimized workflows, and scalable technology built for growth.