Leading industry research provider and AI solutions provider partner to analyze how firms can prepare for the rise of AI agents

The Oasis Group, a leading consultancy for the wealth management industry, recently released a new white paper titled ‘Agentic AI in Wealth Management: Why Strong Processes Are the Foundation of Safe Adoption’, sponsored by Jump, a leading provider of AI solutions for financial advisors and financial services professionals.

The white paper outlines how wealth management firms should prioritize process discipline before deploying AI agents, highlighting the current state of AI agents in the wealth management industry, the value of standard operating procedures (SOPs), the pitfalls of weak or missing processes, and strategic implications for wealth management leaders. It also provides a process-first roadmap for how firms can prepare for agentic AI.

“AI is moving rapidly from experimental pilots into the core operations of wealth management firms,” said John O’Connell, founder and CEO of The Oasis Group. “Among the most consequential developments is the rise of agentic AI: systems not only capable of answering questions, but of planning, making decisions, and executing tasks with a degree of autonomy. This evolution raises the stakes for the industry. Unlike traditional automation, which faithfully executes narrowly defined instructions, AI agents can interpret intent, act across systems, and adapt to new information. The promise is significant: faster onboarding, streamlined compliance checks, seamless client communication, and near‐real‐time operational insight. Yet, as with any powerful tool, the outcome depends entirely on what it is given to amplify.”

The white paper advances a central thesis: AI agents amplify whatever process they are given – good or bad. The strategic implication for wealth management leaders is clear: before granting autonomy to AI, firms must ensure their processes are robust, well documented, and aligned with both regulatory expectations and client trust. In practice, this means placing a renewed emphasis on SOPs as the foundation for safe, scalable AI adoption.

Three key findings in the white paper guide this position:

• Poor processes lead to faster mistakes: Automation does not distinguish between efficient and flawed workflows. Where weak processes exist, AI will merely accelerate error propagation.
• Missing steps invite hallucinations: AI agents may “fill in the gaps,” making assumptions or fabricating actions to close process holes. In proposal generation, this could mean inserting unsuitable investment strategies or misrepresenting client objectives.
• Strong SOPs unlock scalable advantage: When processes are explicit, structured, and enforced, AI agents deliver operational leverage. Firms achieve faster throughput, consistent compliance, and client experiences that differentiate them in a crowded marketplace.

“We're excited to support the work of The Oasis Group on this important study that demonstrates how firms can harness the transformative power of agentic AI safely,” said Parker Ence, CEO and co-founder of Jump. “The prerequisites to turning on agentic AI include well-informed SOPs to govern agentic workflows. Being intentional about processes and technology partners will safeguard data, prevent costly mistakes, and avoid potential regulatory exposure and reputational harm.”

The insightful white paper, which can be downloaded for free on The Oasis Group’s website, comes on the heels of multiple other resources recently produced by The Oasis Group on AI in the wealth management industry. In August, the firm released a white paper on ‘The Impact of Artificial Intelligence on Wealth Management and the Daily Life of Financial Advisors’, which examines the current state of AI adoption in the wealth management industry, addresses the legitimate concerns advisors have about job displacement, and provides a roadmap for firms looking to harness AI’s power while maintaining the human touch that clients value most.

In October, The Oasis Group released their Peaks Research for AI Prospecting Tools, evaluating the role of AI prospecting tools in the wealth management sector and providing an in-depth analysis on the leading five AI prospecting tools. In April, the firm released their Peaks Research for AI Note Takers, evaluating the role of AI note takers in the industry and providing an in-depth analysis on six leading AI note takers – including Jump.

To download the free white paper on Agentic AI in Wealth Management, sponsored by Jump, please click here.

ABOUT THE OASIS GROUP

The Oasis Group is a leading consultancy in the wealth management industry, helping wealth management and financial technology firms create and focus on their unique value proposition to attract advisors and clients, and ultimately generate higher revenue. The Oasis Group offers award-winning consulting services, industry-leading research, and compelling on-demand training for wealth management firms and the service providers who serve the wealth management industry. With extensive leadership experience in both emerging businesses and mature, established organizations, founder John O’Connell and his team are passionate about helping financial services and technology firms solve their most complex technology and sales challenges, helping clients stay focused on their growth, generate more revenue through great sales processes, build fantastic products by understanding the market and competition, and provide amazing service to their customers and clients. To learn more about The Oasis Group, visit www.TheOasisGrp.com.

ABOUT JUMP

Jump is the AI platform redefining how financial advisors and other financial services professionals work. Jump automates meeting prep, notes, compliance, CRM updates, client recaps, and follow-up tasks – turning hours of admin into minutes. Beyond automation, Jump delivers real intelligence and insights that help advisors deepen client relationships and make better decisions. Deeply integrated, fully customizable, and designed with compliance and AI safety at the core, Jump empowers firms to scale smarter and elevate the advisor-client experience in the age of AI. Learn more at Jump.ai.

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The prerequisites to turning on agentic AI include well-informed SOPs to govern workflows. Being intentional about processes and technology partners will safeguard data, prevent costly mistakes and avoid potential regulatory exposure and reputational harm.