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TriMark USA Announces Key Leadership Promotions and Strategic Appointments to Accelerate Digital, Operational and Commercial Growth

TriMark USA LLC (“TriMark” or the “Company”), the largest North American integrated provider of design services, equipment, and supplies to the foodservice industry, today announced a series of leadership promotions and new appointments to further support the Company’s current and future growth. These appointments come as TriMark enters a record year of new and renewed customer agreements following a company-wide transformation initiated in late 2024.

“We’re building a modern, high-performance organization – one that’s digitally enabled, customer-obsessed, and powered by great people,” said Terry O’Brien, CEO of TriMark USA. “These promotions and new appointments reflect the strength of our team and the momentum behind our transformation. As we enter the next chapter of TriMark’s growth, we’re investing in the people and capabilities that will drive the white-glove service and industry best value our customers expect. I couldn’t be prouder of this leadership team and am confident these additions will add tremendous value to our business.”

“We are thrilled to welcome this group to the leadership team – each of these individuals brings deep expertise and a shared passion for serving our customers,” said Karen McCain, Executive Vice President of category management and marketing at TriMark USA. “Together, they’re helping us reshape how we partner with our supplier-partners, strengthen our marketing and enhance the customer experience across the full spectrum of TriMark design, delivery, installation, tabletop, smallware, warranty and repair services. We look forward to working with this talented team to build the future of TriMark.”

The following appointments are effective immediately:

Leadership Promotions

  • Brent Semple has been promoted to General Counsel, reporting to Chief Financial Officer James Noonan. Semple is an industry and TriMark veteran who has been instrumental in advancing TriMark’s legal and compliance infrastructure, customer agreements and risk mitigation.
  • Kendra Borg has been promoted to Senior Vice President of Human Resources, reporting to CEO Terry O’Brien and succeeding Andrew Foster, who recently retired after a successful career at TriMark. Over her five years at TriMark, Borg has distinguished herself as a strategic and results-driven leader, most recently reshaping the Company’s Corporate Accounts and Strategic Growth Teams while overseeing Talent Acquisition efforts.

New Leadership Appointments

  • Karthik Kirubakaran joins TriMark as Vice President, Data Analytics & AI, reporting to Chief Information Officer Padmini Mandavalli. A seasoned technology executive with more than 20 years of experience leading AI, analytics, and digital transformation initiatives, Kirubakaran has successfully scaled platforms across both PE-backed services businesses and SaaS environments. He will lead the development of a formal Master Data Management (MDM) program and drive AI enablement across core operational workflows.
  • Tim Palmer has been appointed Vice President of Category Management, reporting to Executive Vice President of Category Management and Marketing Karen McCain. With over 25 years of experience across sales, marketing, product development, and sourcing, including tabletop, smallwares, equipment, and custom fabrication, Palmer most recently served as Vice President of Sales for North American Kitchen Solutions. He will lead efforts to deepen direct collaboration with vendors and increase global sourcing efforts as customer value needs and tariff challenges continue to evolve.
  • Blake Wynter joins as Vice President of Marketing, also reporting to McCain. Wynter brings extensive marketing leadership experience across large-scale residential and commercial businesses, including prior roles within Samsung HVAC and the McDonald’s system. Given TriMark’s rapid growth and new data warehouse system, Blake will look to bring keen market insights and initiatives to TriMark’s customer base and operating divisions.

About TriMark USA

TriMark USA is North America’s leading integrated provider of design services, equipment, and supplies to the foodservice industry. We proudly serve our customers by providing design services, commercial equipment, and foodservice supplies across a wide range of industries and business sectors. Headquartered in Massachusetts and operating through ten empowered regional divisions, we have locations across the country which offer foodservice operators an unparalleled level of service, purchasing scale and design/installation/tabletop/repair services. Please visit: www.trimarkusa.com.

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