================================================================================ UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 ---------------- FORM 10-Q ---------------- (Mark One) [X] QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended January 31, 2001 OR [_] TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission file number: 0-27597 ---------------- NAVISITE, INC. (Exact name of registrant as specified in its charter) Delaware 52-2137343 (State or other jurisdiction of (I.R.S. Employer Identification No.) incorporation) 400 Minuteman Road Andover, Massachusetts 01810 (Address of principal executive (Zip Code) offices) (978) 682-8300 (Registrant's telephone number, including area code) ---------------- Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period than the Registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes X No As of March 13, 2001 there were 58,917,269 shares outstanding of the Registrant's common stock, par value $.01 per share. ================================================================================ NAVISITE, INC. Form 10-Q for the Quarter ended January 31, 2001 INDEX Page Number ------ PART I. FINANCIAL INFORMATION Item 1. Consolidated Financial Statements (Unaudited) Consolidated Balance Sheets as of January 31, 2001 and July 31, 2000.................................................. 3 Consolidated Statements of Operations for the three and six months ended January 31, 2001 and 2000 ............................ 4 Consolidated Statements of Cash Flows for the six months ended January 31, 2001 and 2000 ......................................... 5 Notes to Interim Consolidated Financial Statements................. 6 Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations................................ 9 Item 3. Quantitative and Qualitative Disclosures About Market Risk........................................................ 21 PART II. OTHER INFORMATION Item 1. Legal Proceedings........................................... 22 Item 2. Changes in Securities and Use of Proceeds................... 22 Item 3. Defaults Upon Senior Securities............................. 22 Item 4. Submission of Matters to a Vote of Security Holders......... 23 Item 5. Other Information........................................... 23 Item 6. Exhibits and Reports on Form 8-K............................ 24 SIGNATURE........................................................... 25 EXHIBIT INDEX....................................................... 26 2 FINANCIAL INFORMATION Item 1. Financial Statements. NAVISITE, INC. CONSOLIDATED BALANCE SHEETS (in thousands, except par value January 31, July 31, 2001 2000 ---------- -------- (unaudited) ASSETS Current assets: Cash and cash equivalents............................... $ 68,731 $ 77,947 Accounts receivable, less allowance for doubtful accounts of $4,068 and $1,219 at January 31, 2001 and July 31, 2000, respectively............................ 16,824 14,025 Due from CMGI and affiliates............................ 5,215 5,985 Prepaid expenses........................................ 5,938 3,201 --------- -------- Total current assets.................................. 96,708 101,158 --------- -------- Property and equipment, net............................. 74,417 70,651 Other assets............................................ 3,630 3,051 Goodwill, net of accumulated amortization of $527 and $424 at January 31, 2001 and July 31, 2000, respectively............................................ 498 601 --------- -------- Total assets............................................ $ 175,253 $175,461 ========= ======== LIABILITIES AND STOCKHOLDERS' EQUITY Current liabilities: Capital lease obligations, current portion.............. $ 81 $ 5,689 Due to CMGI............................................. 9,047 5,310 Accounts payable........................................ 18,108 13,457 Accrued expenses and deferred revenue................... 21,819 27,776 Software vendor payable, current portion................ 801 767 --------- -------- Total current liabilities............................ 49,856 52,999 --------- -------- Capital lease obligations, less current portion......... - 23,999 Software vendor payable, less current portion........... 545 989 Convertible notes payable to CMGI, net.................. 67,620 - --------- -------- Total liabilities....................................... 118,021 77,987 --------- -------- Stockholders' equity: Preferred stock, $.01 par value, 5,000 shares authorized; No shares issued and outstanding............................................ - - Common stock, $.01 par value, 150,000 shares authorized; 58,777 and 58,364 shares issued and outstanding at January 31, 2001 and July 31, 2000, respectively........................................... 588 584 Deferred compensation................................... - (762) Additional paid-in capital.............................. 204,287 190,301 Accumulated deficit..................................... (147,643) (92,649) --------- -------- Total stockholders' equity.............................. 57,232 97,474 --------- -------- Total liabilities and stockholders' equity.............. $ 175,253 $175,461 ========= ======== See accompanying notes to interim unaudited consolidated financial statements. 3 NAVISITE, INC. CONSOLIDATED STATEMENTS OF OPERATIONS (unaudited) (in thousands, except per share data) Three months Six months ended ended January 31, January 31, ------------------ ---------------- 2001 2000 2001 2000 ------ ------ ------ ------ Revenue: Revenue .......................... $ 17,004 $ 3,997 $ 32,002 $ 6,467 Revenue, related parties.......... 10,694 5,173 21,732 8,569 -------- -------- -------- -------- Total revenue.................... 27,698 9,170 53,734 15,036 Cost of revenue................... 33,770 12,322 65,827 21,391 -------- -------- -------- -------- Gross margin...................... (6,072) (3,152) (12,093) (6,355) -------- -------- -------- -------- Operating expenses: Selling and marketing............. 11,163 5,264 19,292 9,070 General and administrative........ 9,824 2,663 15,787 5,264 Product development............... 3,797 1,056 6,693 1,947 -------- -------- -------- -------- Total operating expenses......... 24,784 8,983 41,772 16,281 -------- -------- -------- -------- Loss from operations ............. (30,856) (12,135) (53,865) (22,636) Other income (expense): Interest income................... 819 756 1,693 839 Interest expense.................. (1,753) (63) (2,702) (196) Other............................. (120) - (120) - -------- -------- -------- -------- Net loss ......................... $(31,910 $(11,442) $(54,994) $(21,993) ======== ======== ======== ======== Basic and diluted net loss per common share...................... $ (.54) $ (.21) $ (.94) $ (.71) ======== ======== ======== ======== Basic and diluted weighted average number of common shares outstanding................ 58,707 55,741 58,621 30,891 ======== ======== ======== ======== Pro forma basic and diluted net loss per share................ $ (.44) ======== Pro forma basic and diluted weighted average number of shares outstanding................ 50,164 ======== See accompanying notes to interim unaudited consolidated financial statements. 4 NAVISITE, INC. CONSOLIDATED STATEMENTS OF CASH FLOWS (unaudited) (in thousands) Six months ended January 31, ----------------- 2001 2000 ------- ------- Cash flows from operating activities: Net loss................................................... $(54,994)$ (21,993) Adjustments to reconcile net loss to net cash used in operating activities: Depreciation and amortization............................ 7,467 2,814 Amortization of interest related to stock warrants issued with notes payable to CMGI............................. 538 -- Loss on disposal of assets............................... 120 -- Provision for bad debts.................................. 5,177 283 Amortization of deferred compensation.................... 1,051 -- Changes in operating assets and liabilities: Accounts receivable..................................... (7,976) (4,230) Due from CMGI and affiliates............................ 770 (3,064) Prepaid expenses........................................ (2,737) (403) Accounts payable........................................ 4,651 3,447 Due to CMGI............................................. 3,737 12,369 Accrued expenses and deferred revenue................... (8,957) 4,304 -------- --------- Net cash used in operating activities................. (51,153) (6,473) -------- --------- Cash flows from investing activities: Purchases of property and equipment........................ (22,134) (35,453) Proceeds from sale of property and equipment............... 13,884 - Other assets............................................... (579) (2,620) -------- --------- Net cash used in investing activities................. (8,829) (38,073) -------- --------- Cash flows from financing activities: Proceeds from issuance of common stock, net of issuance costs..................................................... -- 80,382 Issuance of convertible notes payable to CMGI............. 80,000 - Repayment of note payable.................................. -- (1,000) Proceeds from exercise of stock options and ESPP........... 783 14 Payments of capital lease obligations...................... (29,607) (131) Payments of software vendor obligations.................... (410) (317) -------- --------- Net cash provided by financing activities............. 50,766 78,948 -------- --------- Net (decrease) increase in cash............................. (9,216) 34,402 Cash and cash equivalents, beginning of period.............. 77,947 3,352 -------- --------- Cash and cash equivalents, end of period.................... $ 68,731 $ 37,754 ======== ========= Supplemental disclosure of cash flow information: Cash paid during the period for interest.................... $ 1,099 $ 211 ======== ========= Supplemental Disclosure of Noncash Financing and Investing Activities: Amount ascribed to the issuance of stock warrants related to the convertible notes payable to CMGI $ 12,918 Software vendor obligations $ 3,000 See accompanying notes to interim unaudited consolidated financial statements. 5 NAVISITE, INC. NOTES TO INTERIM CONSOLIDATED FINANCIAL STATEMENTS (unaudited) January 31, 2001 1. Basis of Presentation The accompanying consolidated financial statements have been prepared by NaviSite, Inc. ("NaviSite" or the "Company") in accordance with generally accepted accounting principles and pursuant to the rules and regulations of the Securities and Exchange Commission. Certain information and footnote disclosures normally included in financial statements prepared in accordance with generally accepted accounting principles have been condensed or omitted pursuant to such rules and regulations. It is suggested that the financial statements be read in conjunction with the audited financial statements and the accompanying notes included in the Company's Annual Report on Form 10-K for the year ended July 31, 2000, which was filed with the Securities and Exchange Commission on October 30, 2000. The information furnished reflects all adjustments, which in the opinion of management, are of a normal reoccurring nature and are considered necessary for a fair presentation of results for the interim periods. Such adjustments consist only of normal recurring items. It should also be noted that results for the interim periods are not necessarily indicative of the results expected for the full year or any future period. The preparation of these consolidated financial statements in conformity with generally accepted accounting principles requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosures of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. Actual results could differ from those estimates. 2. Principles of Consolidation The accompanying financial statements include the accounts of the Company and its wholly owned subsidiary, ClickHear, Inc. ("ClickHear"), after elimination of all significant intercompany balances and transactions. 3. Cash and Cash Equivalents Cash equivalents consist of a money market fund, which invests in high quality short-term debt obligations, including commercial paper, asset-backed commercial paper, corporate bonds, U.S. government agency obligations, taxable municipal securities and repurchase agreements. On February 3, 2001, the Company renewed two letters of credit related to certain of our leased facilities. Under the terms of the letters of credit, the Company was required to maintain a restricted cash balance of approximately $5.0 million. This restricted balance was not required at January 31, 2001. 4. Property and Equipment January 31, July 31, 2001 2000 ---------- ----------- (In thousands) Office furniture and equipment...................... $ 5,682 $ 4,335 Computer equipment............... 18,100 21,558 Software licenses................ 19,805 11,941 Leasehold improvements........... 33,016 42,101 Leasehold improvements in progress....................... 13,580 -- ---------- ----------- 90,183 79,935 Less: Accumulated depreciation and amortization................... (15,766) (9,284) ---------- ----------- $ 74,417 $ 70,651 ========== =========== 6 5. Net Loss Per Common Share Basic loss per share is computed using the weighted average number of common shares outstanding during the period. Diluted loss per share is computed using the weighted average number of common and dilutive common equivalent shares outstanding during the period, using either the "as-if-converted" method for convertible preferred stock and convertible notes payable due to CMGI or the treasury stock method for options, unless such amounts are anti-dilutive. For the six and three months ended January 31, 2001, and three month period ended January 31, 2000, net loss per basic and diluted share is based on weighted average common shares and excludes any common stock equivalents, as they would be anti-dilutive due to the reported loss. For the six months ended January 31, 2000, a pro forma basic and diluted loss per share calculation, assuming the conversion of all amounts due to CMGI and all outstanding shares of preferred stock into common stock using the "as-if-converted" method from the later of the date of issuance or beginning of the period, is presented. All amounts due to CMGI were converted to preferred stock, and all outstanding preferred stock was converted into 43,244,630 shares of common stock in connection with the closing of the Company's initial public offering. The following table provides a reconciliation of the denominators used in calculating the pro forma basic and diluted loss per share for the six months ended January 31, 2000: Numerator: Net loss............................................... $ (21,993) ========== Denominator: Basic weighted average number of common shares outstanding............................................ 30,891 Assumed conversion of amounts due to CMGI and preferred stock........................................ 19,273 ---------- Weighted average number of pro forma basic and diluted shares outstanding..................................... $ 50,164 ========== Pro forma basic and diluted net loss per share........... $ (.44) ========== 6. Leases In June 2000, the Company sold certain equipment and leasehold improvements in its two new data centers in a sale-leaseback transaction to a bank for approximately $30.0 million. The Company entered into a capital lease, (the "Capital Lease"), upon the leaseback of those assets. In January 2001, the Company paid-off the Capital Lease obligation for approximately $27.0 million. During the second quarter of fiscal year 2001, the Company sold certain equipment in sale-leaseback transactions for a total of approximately $13.9 million. Simultaneously with the sales, the Company entered into operating leases for the equipment. The leases are payable in monthly installments of principal and interest totaling approximately $607,000 through December 31, 2002. 7 7. Convertible Notes On December 12, 2000, the Company entered into a Note and Warrant Purchase Agreement (the "Agreement") with CMGI, Inc. The Agreement provides for the sale of a subordinated, unsecured, convertible note in the principal amount of $50,000,000 (the "Initial Note") and a subordinated, unsecured, convertible note in the principal amount of $30,000,000 (the "Second Note") (collectively the "Notes"). The Notes are convertible at CMGI's option, and by NaviSite under defined circumstances, into NaviSite common stock at a conversion price of $5.535 per share. In connection with the Agreement, the Company granted to CMGI, effective December 15, 2000, two warrants to purchase 2,601,525 shares of NaviSite common stock for an aggregate amount of 5,203,050 shares of Navisite common stock. The exercise price for these warrants is $5.77 and $6.92 per share. These warrants are exercisable upon issuance and expire on December 15, 2005. The Company ascribed a fair value, using the Black-Scholes model, to the warrants of approximately $12.9 million and is amortizing this value over the life of the Notes as an additional component of interest expense. During the quarter ended January 31, 2001, the Company received gross proceeds of $80.0 million from the issuance of these Notes. The annual interest rate of these Notes is 7.5% payable quarterly in, at the Company's discretion, either cash or the Company's common stock. The principal amount of these Notes are due in full by December 12, 2003. See Note 6. 8. Stockholders' Equity During the six months ended January 31, 2001 the Company granted options to purchase 3,757,660 shares of the Company's common stock at exercise prices ranging from $2.0938 to $49.8125 per share. During the six months ended January 31, 2001, 312,468 options were exercised at prices ranging from $.01 to $7.00 per share. 9. New Accounting Pronouncements In June 1998, the Financial Accounting Standards Board ("FASB") issued Statement of Financial Accounting Standards No. 133, Accounting for Derivative Instruments and Hedging Activities ("SFAS 133"). SFAS 133 was amended by SFAS 138 in June 2000. SFAS 133 and 138 will require that Company record all derivatives on the balance sheet at fair value. The Company adopted these statements on August 1, 2000. Since the Company does not have any derivative financial instruments and does not engage in hedging activities, the adoption of SFAS 133 and SFAS 138 had no impact on the consolidate financial statements. In December 1999, the Securities and Exchange Commission (SEC) released Staff Accounting Bulletin (SAB) No. 101, Revenue Recognition in Financial Statements, as amended by SAB No. 101A and SAB 101B, which expresses the views of the SEC staff in applying generally accepted accounting principles to certain revenue recognition issues. SAB 101 is effective to be adopted by the Company in its fourth quarter of fiscal 2001. Although we do not expect the adoption of SAB 101 to have a material effect on our consolidated financial position or results of operations, the SEC recently released implementation guidance and we are in the process of analyzing the effect. 8 Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations. This Quarterly Report on Form 10-Q contains forward-looking statements within the meaning of Section 21E of the Securities Exchange Act of 1934, as amended, that involve risks and uncertainties. All statements other than statements of historical information provided herein are forward-looking statements and may contain information about financial results, economic conditions, trends and known uncertainties. Our actual results could differ materially from those discussed in the forward-looking statements as a result of a number of factors, which include those discussed in this section and elsewhere in this report and the risks discussed in our other filings with the Securities and Exchange Commission. Readers are cautioned not to place undue reliance on these forward- looking statements, which reflect management's analysis, judgment, belief or expectation only as of the date hereof. We undertake no obligation to publicly reissue these forward-looking statements to reflect events or circumstances that arise after the date hereof. Overview We provide enhanced, integrated hosting and management services for business Web sites and Internet applications. We also provide application rentals to customers and developers and supply related consulting services. Our Internet application service offerings allow businesses to outsource the deployment, configuration, hosting, management and support of their Web sites and Internet applications in a cost-effective and rapid manner. Our focus on enhanced management services, beyond basic co-location services, allows us to meet the expanding needs of businesses as their Web sites and Internet applications become more complex. The cost for our services varies from customer to customer based on the number of hosted or managed servers and the nature and level of services provided. We intend to expand domestically and internationally. During fiscal year 2000, we opened two new data center facilities, one at Zanker Road, San Jose, California and one at 400 Minuteman Road, Andover, Massachusetts. In addition to our new domestic data centers, during fiscal year 2000, we entered into an agreement with Level 3 Communications, Inc. to provide domestic data center space, as needed. As of January 31, 2000, our corporate headquarters were located at 400 Minuteman Road, Andover, Massachusetts. Before this date, our corporate headquarters were shared with CMGI and several other CMGI affiliates. CMGI allocated rent, facility maintenance and service costs among these affiliates based upon headcount within each affiliate and within each department of each affiliate. Other services provided by CMGI to us included support for enterprise services, human resources and benefits and Internet marketing and business development. Management believes that costs approximate the fair value of the services received. Actual expenses could have varied had we been operating on a stand-alone basis. Costs are allocated to us on the basis of the fair market value for the facilities used and the services provided. We derive our revenue from a variety of services, including: Web site and Internet application hosting, which includes access to our state-of-the-art data centers, bandwidth and basic back-up, storage and monitoring services; enhanced server management, which includes custom reporting, hardware options, load balancing, system security, advanced back-up options, and the services of our business solution managers; specialized application management, which includes management of e-commerce and other sophisticated applications support services, including ad-serving, streaming, databases and transaction processing services; and application rentals and related consulting and other professional services. Revenue also includes income from the rental of equipment to customers and one- time installation fees. Revenue is recognized in the period in which the services are performed and installation fees are recognized in the period of installation. Our contracts generally are a one to three year commitment. Our revenue from sales to related parties principally consists of sales of services to CMGI and other customers that are CMGI affiliates. In general, in pricing the services provided to CMGI and its affiliates, we have: negotiated the services and levels of service to be provided; calculated the price of the services at those service levels based on our then-current, standard prices; and, in exchange for customer referrals provided to us by CMGI, discounted these prices by 10%. 9 THREE-MONTH PERIOD ENDED JANUARY 31, 2001 COMPARED TO THE THREE-MONTH PERIOD ENDED JANUARY 31, 2000 Revenue Total revenue increased 202% to approximately $27.7 million for the three- month period ended January 31, 2001, from approximately $9.2 million for the same period in 2000. The increase in revenue is due primarily to an increase of approximately $19.8 million of revenue related to the number of new unaffiliated customers and additional business with both existing unaffiliated customers, and affiliated customers of CMGI and termination fees offset by a reduction of approximately $1.3 million of revenue related to lost customers. Revenue from unaffiliated customers increased to approximately $17.0 million or 61% of total revenue for the three-month period ended January 31, 2001, from approximately $4.0 million or 44% of total revenue for the same period in 2000. The number of unaffiliated customers increased 108% to 357 at January 31, 2001 from 172 as of January 31, 2000. We will continue to focus our efforts to expand our revenues with new unaffiliated customers over the near term. However, there can be no assurance that we will be successful. Cost of Revenue Cost of revenue principally includes labor and headcount expenses, equipment and maintenance costs, bandwidth and connectivity charges and depreciation and lease expense from our data centers. Cost of revenue increased 174% to approximately $33.8 million for the three-month period ended January 31, 2001, from approximately $12.3 million for the same period in 2000. As a percentage of revenue, cost of revenue decreased to 122% for the three-month period ended January 31, 2001, from 134% for the same period in 2000. The dollar-value increase in the three-month period ended January 31, 2001 as compared to the same period in 2000 is due primarily to the costs associated with the increased investment in our existing data centers and an increase in labor expense. Management anticipates that our cost of revenue as an absolute dollar value will increase going forward. However, as a percentage of revenue, this percentage should continue to decrease beginning in our fiscal fourth quarter of 2001 as we continue to focus on our efforts to improve operational efficiencies and economies of scale and expand our revenue base. However, there can be no assurances that we will be successful. Gross Margin The gross margin improved to approximately a negative (22%) of total revenue for the three-month period ended January 31, 2001, from approximately a negative (34%) of total revenue for the same period in 2000. The improvement in the gross margin for the three-months ended January 31, 2001, as compared to the same period in 2000 is a direct result of scaling the fixed infrastructure and labor costs across a larger customer base. Our business model requires that we make "up-front" fixed investments in both equipment and personnel. These costs are leveraged across our data centers We anticipate that our gross margins should continue to improve beginning in our fiscal fourth quarter of 2001, based on current estimates and expectations, as our occupancy rate increases and we achieve higher operational efficiencies and economies of scale. Operating Expenses Selling and Marketing. Selling and marketing expenses primarily include salaries and commissions and expenses for marketing programs, including advertising, events, sponsorships, direct marketing, product literature and agency fees. Selling and marketing expenses increased 112% to approximately $11.2 million for the three-month period ended January 31, 2001, from approximately $5.3 million for the same period in 2000. On a percentage of revenue basis, selling and marketing expenses decreased to 40% of total revenue for the three-months ended January 31, 2001 from 57% of total revenue for the same period in 2000. The increase in absolute dollars is due primarily to the continued development of our sales and marketing capability, in the form of increased headcount and marketing programs, and the increase of commission expense resulting from increased revenue levels. The reduction of sales and marketing expense as a percentage of revenue is a result of the scaling of the sales and marketing infrastructure over a larger customer base with low incremental customer costs. We anticipate that our selling and marketing expenses in the aggregate dollar amount will increase slightly. However, we also expect that this amount will decrease as a percentage of revenue as we expand our revenue base. 10 General and Administrative. General and administrative expenses primarily include the costs of financial, leasing, human resources, information technology, business development, administrative personnel, professional services and corporate overhead and bad debt expense. General and administrative expenses increased 269% to approximately $9.8 million for the three-month period ended January 31, 2001, from approximately $2.7 million for the same period in 2000. On a percentage of revenue basis, general and administrative expenses increased to 35% of total revenue for the three-months ended January 31, 2001 from 29% of total revenue for the same period in 2000. The increase in absolute dollars is due to an increase in the provision for doubtful accounts of $3.8 million and the costs of $3.8 million results from the hiring and increased infrastructure costs related to additional administrative and finance personnel to support our growing operations and offset by a reduction of $0.5 million in Y2K related expense. Our increased bad debt expense is related to the continuing evaluation of our customer base and the deterioration of the "Dot Com" market segment. Excluding this increase in our provision bad debt expense, the general and administrative expense for the three-month period ended January 31, 2001 would have decreased as a percentage of revenue, as compared to the same three-month period in 2000. We believe that our general and administrative costs will decrease as a percentage of revenue as we continue to expand our customer base. Product Development. Product development expenses consist mainly of salaries and related costs. Product development expenses increased 260% to approximately $3.8 million for the three-month period ended January 31, 2001, from approximately $1.1 million for the same period in 2000. This increase is due primarily to the costs associated with an increase in product development personnel as of January 31, 2001 to 59, from 26 employees for the same period in 2000 and the use of consultants. This growth in product development personnel reflects our increased service offerings and emphasis on application services. We anticipate that our product development cost will remain constant as an aggregate dollar amount as we continue to invest to expand our product offering and service. However, we expect that this amount will decrease as a percentage of revenue beginning in our fiscal fourth quarter of 2001 as we expand our revenue base. Interest Income Interest income increased to approximately $819,000 for three-month period ended January 31, 2001, from approximately $756,000 for the same period in 2000. The increase is due primarily to the funds available for investment resulting from our various fiscal year 2001 financing activities, primarily from the sale of common stock, issuance of convertible notes and sale-leaseback transactions. We anticipate that this amount will remain constant through the quarter ended April 30, 2001 and thereafter decrease as our cash investments decrease in order to fund operations. Interest Expense Interest expense increased to approximately $1.8 million for the three-month period ended January 31, 2001, from approximately $63,000 from the same period in 2000. This increase is due primarily to interest incurred on capital lease obligations, convertible notes payable to CMGI and the related amortization of warrants as a component of interest expense. We anticipate that interest expense will increase in the future due to our $80 million convertible notes payable to CMGI being outstanding for the entire period. SIX-MONTH PERIOD ENDED JANUARY 31, 2001 COMPARED TO THE SIX-MONTH PERIOD ENDED JANUARY 31, 2000 Revenue Total revenue increased 257% to approximately $53.7 million for the six-month period ended January 31, 2001, from approximately $15.0 million for the same period in 2000. The increase in revenue is due to an increase of approximately $40.6 million revenue related to the number of new unaffiliated customers and additional business with both existing unaffiliated customers and affiliated customers of CMGI and termination fees offset by a reduction of approximately $1.9 million revenue related to lost customers. The related party revenue increased 154% while the unaffiliated revenue increased 395% over the same six- month period ended January 31, 2000. We will continue to focus our efforts to expand our business revenue with new unaffiliated customers over the near term. 11 Cost of Revenue Cost of revenue principally includes labor and headcount expenses, additional equipment, maintenance and facilities costs, increased bandwidth, connectivity charges and depreciation and lease expense from our lost customers. Cost of revenue increased 208% to approximately $65.8 million for the six-month period ended January 31, 2000, from approximately $21.4 million for the same period in 2000. As a percentage of revenue, cost of revenue decreased to 123% for the six-month period ended January 31, 2001, from 142% for the same period in 2000. The dollar-value increase for the six months ended January 31, 2001 is due primarily to the costs associated with increased investment in our existing and our new data centers in San Jose, California and Andover, Massachusetts and an increase in our labor expense. Management anticipates that our cost of revenue in absolute dollar value will increase going forward. However, as a percentage of revenue, this percentage should continue to decrease beginning in our fiscal fourth quarter of 2001 as we continue to focus on our efforts to improve our operational efficiencies and economies of scale and expand our revenue base. However, there can be no assurances that we will be successful. Gross Margin The gross margin improved to approximately a negative (23%) of total revenue for the six-month period ended January 31, 2001, from approximately a negative (42%) of total revenue for the same period in 2000. The improvement in the gross margin for the six-months ended January 31, 2001, as compared to the same period in 2000 is a direct result of scaling the fixed infrastructure and labor costs across a larger customer base. Our business model requires that we makes "up- front" fixed investments in both equipment and personnel. We anticipate that our gross margins should continue to improve beginning in our fiscal fourth quarter of 2001, based on current estimates and expectations, as our occupancy rate increases and we achieve higher operational efficiencies and economies of scale. Operating Expenses Selling and Marketing. Selling and marketing expenses primarily include salaries and commissions and expenses for marketing programs, including advertising, events, sponsorships, direct marketing, product literature and agency fees. Selling and marketing expenses increased 113% to approximately $19.3 million for the six-month period ended January 31, 2001, from approximately $9.1 million for the same period in 2000. The increase in absolute dollars is due primarily to the continued development of our sales and marketing capability, in the form of increased headcount and marketing programs, and the increase of commission expense resulting from increased revenue levels. The reduction of sales and marketing expense as a percentage of revenue is a result of the scaling of the sales and marketing infrastructure over a larger customer base with low incremental customer costs. We believe that our selling and marketing expenses in the aggregate amount will increase slightly. However, this amount will decrease as a percentage of revenue as we expand our revenue base. General and Administrative. General and administrative expenses primarily include the costs of financial, leasing, human resource, information technology, business development and administrative personnel, professional services, and corporate overhead and bad debt expense. General and administration expenses increased 200% to approximately $15.8 million for the six-month period ended January 31, 2001, from approximately $5.3 million for the same period 2000. The increase in absolute dollars is due to an increase in the provision for doubtful accounts of $4.8 million and the cost of $7.0 million resulting from the hiring and increased infrastructure cost related to additional administrative and finance personnel to support our growing operations and, offset by a reduction of $1.3 million in Y2K related expenses. Our increased bad debt expense is related to the continuing evaluation of our customer base and the deterioration of the "Dot Com" market segment. Excluding this increase in our bad debt provision, the general and administrative expense for the six-month period ended January 31, 2001 would have decreased as a percentage of revenue, as compared to the same three-month period in 2000. We believe that our general and administrative costs will decrease as a percentage of revenue as we continue to expand our revenue base. Product Development. Product development expenses consist primarily of salaries and related costs. Product development expenses increased 244% to approximately $6.7 million for the six-month period ended January 31, 2001, from approximately $1.9 million for the same period in 2000. This increase is due primarily to the costs 12 associated with an increase in product development personnel as of January 31, 2001 to 59, from 26 employees at January 31, 2000. This growth in product development personnel reflects our increased service offerings and emphasis on application services. We anticipate that our product development cost will remain constant as an aggregate dollar amount as we continue to invest to expand our product offering and service. However, this amount will decrease as a percentage of revenue beginning in our fiscal fourth quarter of 2001 as we expand our revenue. Interest Income The increase is due primarily to the funds available for investment resulting from our various fiscal year 2001 financing activities, primarily from the sale of common stock, issuance of convertible notes due to CMGI and sale-leaseback transaction. We anticipate that our average cash and cash equivalent balances will remain constant through the quarter ended April 30, 2001 and thereafter decrease as our cash investments decrease in order to fund future operations. Interest Expense Interest expense increased to approximately $2.7 million for the six-month period ended January 31, 2001, from approximately $196,000 from the same period in 2000. This increase is due primarily to interest incurred on capital lease obligations, convertible notes due to CMGI and the related amortization of warrants as a component of interest expense. We anticipate that interest expense will increase in the future due to the Company's outstanding $80 million convertible notes payable to CMGI. Liquidity and Capital Resources Since our inception, our operations have been funded primarily by CMGI through the issuance of common stock, preferred stock and convertible debt, preferred stock to strategic investors, and our initial public offering and related underwriters' over-allotment in November 1999. Net cash used for operating activities for the six-month period ended January 31, 2001 amounted to $51.1 million, resulting primarily from net operating losses, increases in accounts receivable and prepaid expenses, and decreases in accrued expenses and deferred revenue, which are partially offset by an increase in accounts payable and non-cash depreciation and amortization charges and increase an amounts due to CMGI. The available for collection days sales outstanding is approximately 47 for both the January 31, 2001 and 2000 periods. Available for collection days sales outstanding represents the weighted average number of days sales are outstanding based on the date that services rendered during the period are billed. We increased our provision for doubtful accounts to $4.0 million that resulted in an additional bad debt expense of $5.2 million for the six months ended January 31, 2001. Net cash used for investing activities for the six-month period ended January 31, 2001 amounted to $8.8 million. The net cash used in investing activities is the result of sale proceeds from the sale leaseback of $13.9 million less $22.1 million utilized to acquire property and equipment required to support the growth of the business and to expand data center infrastructure and $0.6 million used for the acquisition of other assets. We also acquired a software license for $3.0 million that we are required to pay for over eleven monthly installments beginning February 2001. We also purchased approximately $1.0 million of equipment during the quarter ended January 31, 2001 that we intend to sell under a sale-leaseback transaction during the quarter ended April 30, 2001. Net cash provided by financing activities for the six-month period ended January 31, 2001 amounted to $50.8 million, consisting primarily of $80.0 million in proceeds from the sale of convertible notes to CMGI offset by the scheduled pay-off and other payments of the capital lease for approximately $30.0 million. 13 In June 2000, we sold certain of our equipment and leasehold improvements in our two new data centers in a sale-leaseback transaction ("the capital lease") to a bank for approximately $30.0 million. As discussed above, we repaid the remaining balance of the capital lease obligation totaling approximately $27.0 million. The pay-off of this capital lease will result in a net reduction in cash outflows for principal and interest payment of approximately $2.0 million per fiscal quarter, starting in the third quarter of fiscal year 2001. On December 12, 2000, we entered into a Note and Warrant Purchase Agreement ("the Agreement"), with CMGI. The Agreement provided for the sale of a subordinated, unsecured, convertible note in the principal amount of $50 million, ("the Initial Note"), and a subordinated, unsecured, convertible note in the principal amount of $30 million, (the "Second Note"). The Initial Note and the Second Note are collectively referred to as the Notes. The Notes are convertible at CMGI's option, and by NaviSite under defined circumstances, into NaviSite common stock at a conversion price equal to 5.535, (the "Closing Price"). In connection with the Agreement, we granted CMGI, effective December 15, 2000, a warrant to purchase 2,601,626 shares of NaviSite common stock at $5.77 per share, and a warrant to purchase 2,601,626 shares of NaviSite common stock at $6.92 per share. The warrants are exercisable upon issuance and expire on December 15, 2005. We ascribed a fair value of $12.9 million to the warrants using the Black-Scholes model and are amortizing this fair value over the life of the Notes as an additional component of interest expense. During the quarter ended January 31, 2001 we received gross proceeds of $80 million from the issuance of the Notes. The annual interest rate on the notes is 7.5% payable quarterly in, at our discretion, either cash or Navisite common stock. The principal amount is due in full by December 12, 2003. On December 12, 2000, we sold certain equipment in a sale-leaseback transaction to an equipment vendor for approximately $13.9 million. We simultaneously entered into an operating lease of the equipment with the vendor. The lease is payable in monthly installments through December 2002. On February 3, 2001 we renewed a letter of credit for the lease on our facility at 400 Minuteman Road, Andover, Massachusetts. The terms of the letter of credit required a restricted cash balance in the amount of approximately 4.4 million. The restricted balance was not required at January 31, 2001. On February 3, 2001 we entered into a letter of credit for the lease on our San Diego, California location. The terms of the letter of credit require a restricted cash balance of approximately $555,000. The restricted cash balance was not required at January 31, 2001. We have experienced a substantial increase in our expenditures since inception consistent with our growth in operations and staffing. We anticipate that expenditures will continue to increase as we grow our business. Additionally, we will continue to evaluate investment opportunities in businesses that management believes will complement our technologies and market strategies. We currently anticipate that our available cash resources at January 31, 2001, combined with our ability to obtain additional lease financing credit lines, will be sufficient to meet our anticipated needs for working capital and capital expenditures over the next twelve months based on current estimates and expectations. However, we may need to raise additional funds in order to fund more rapid expansion, to fund our domestic and international expansion, to develop new, or enhance existing, services or products, to respond to competitive pressures or to acquire complementary businesses, products or technologies. In addition, on a long-term basis, we may require additional external financing for working capital and capital expenditures through credit facilities, sales of additional equity or other financing vehicles. If additional funds are raised through the issuance of equity or convertible debt securities, the percentage ownership of our stockholders will be reduced and our stockholders may experience additional dilution. We cannot assure you that additional financing will be available on terms favorable to us, if at all. If adequate funds are not available or are not available on acceptable terms, our ability to fund our expansion, take advantage of unanticipated opportunities, develop or enhance services or products or otherwise respond to competitive pressures would be significantly limited. 14 INFLATION We believe that our revenue and results from operations have not been significantly impacted by inflation. Additional Risk Factors That May Affect Future Results: The risks and uncertainties described below are not the only risks we face. Additional risks and uncertainties not presently known to us or that are currently deemed immaterial may also impair our business operations. If any of the following risks actually occur, our financial condition and operating results could be materially adversely affected. We have a history of operating losses and expect future losses. There can be no assurance that we will ever achieve profitability on a quarterly or annual basis or, if we achieve profitability, that it will be sustainable. We were organized in 1996 by CMGI to support the networks and host the Web sites of CMGI and a number of CMGI affiliates. It was not until the fall of 1997 that we began providing Web site hosting and Internet application management services to companies unaffiliated with CMGI. Since our inception in 1996, we have experienced operating losses and negative cash flows for each quarterly and annual period. As of January 31, 2001, we had an accumulated deficit of $147.6 million. We anticipate increased expenses as we continue to expand and improve our infrastructure, introduce new services, enhance our application management expertise, expand our sales and marketing efforts, expand internationally and pursue additional industry relationships. As a result, we expect to incur operating losses for at least the next five fiscal quarters. Fluctuations in our quarterly operating results may negatively impact our stock price. Our quarterly operating results may fluctuate significantly in the future as a result of a variety of factors, many of which are outside our control. These factors include: continued market demand and acceptance for our Web site and Internet application hosting and management services; our ability to develop, market and introduce new services on a timely basis; downward price adjustments by our competitors; changes in the mix of services provided by our competitors; technical difficulties or system downtime affecting the Internet generally or our hosting operations specifically; our ability to meet any increased technological demands of our customers; the amount and timing of costs related to our marketing efforts and service introductions; and economic conditions specific to the Internet application service provider industry. Our operating results for any particular quarter may fall short of our expectations or those of investors or securities analysts. In this event, the market price of our common stock would be likely to fall. CMGI is a majority stockholder, and CMGI may have interests that conflict with the interests of our other stockholders. As of January 31, 2001, CMGI beneficially owned approximately 76.21% of our outstanding common stock. Accordingly, CMGI has the power, acting alone, to elect a majority of our board of directors and has the ability to determine the outcome of any corporate actions requiring stockholder approval, regardless of how our other stockholders may vote. Under Delaware law, CMGI may exercise its voting power by written consent, without convening a meeting of the stockholders, meaning that CMGI could affect a sale or merger of our company without prior notice to, or the consent of, our other stockholders. CMGI's interests could conflict with the interests of our other stockholders. The possible need of CMGI to maintain control of us in order to avoid becoming a registered investment company could influence future decisions by CMGI as to the disposition of any or all of its ownership position in our company. CMGI would be subject to numerous regulatory requirements with which it would have difficulty complying if it were required to register as an investment company. As a result, CMGI may be motivated to maintain at least a majority ownership position in us, even if our other stockholders might consider a sale of control of our company to be in their best interests. As long as it is a majority stockholder, CMGI has contractual rights to purchase shares in any of our future financing sufficient to maintain its majority ownership position. CMGI's ownership may have the effect of delaying, deferring or preventing a change in control of our company or discouraging a potential acquirer from attempting to obtain control of us, which in turn could adversely affect the market price of our common stock. 15 A significant portion of our revenue currently is generated by services provided to CMGI and companies affiliated with CMGI, and the loss of this revenue would substantially impair the growth of our business. We anticipate that we will continue to receive a significant portion of our revenue in the future from CMGI and CMGI affiliates. CMGI and CMGI affiliates accounted for approximately 38.6% of our revenue in the quarter ended January 31, 2001 and approximately 50% of our revenue for the fiscal year ended July 31, 2000. We cannot assure you that revenues generated by CMGI and CMGI affiliates will continue or that we will be able to secure business from unaffiliated customers to replace this revenue in the future. The loss of revenue from CMGI and CMGI affiliates, or our inability to replace this operating revenue, would substantially impair the growth of our business. Our ability to grow our business would be substantially impaired if we were unable to obtain, on commercially reasonable terms, certain equipment that is currently provided under leases executed or guaranteed by CMGI. Certain of the equipment that we use or provide to our customers for their use in connection with our services is provided under leases executed or guaranteed by CMGI prior to our October 1999 initial public offering. CMGI has not continued this practice, and accordingly, we or our customers will have to obtain this equipment for new leases and renewal of existing leases directly, on a stand alone basis. Our ability to grow our business would be substantially impaired if we were unable to obtain, on commercially reasonable terms, leases for this equipment. We cannot assure you that it or its customers can do so on similar financial terms. If the growth of the market for Internet commerce and communication does not continue, or it decreases, there may be insufficient demand for our services, and as a result, our business strategy may not be successful. The increased use of the Internet for retrieving, sharing and transferring information among businesses and consumers has developed only recently, and the market for the purchase of products and services over the Internet is new and emerging. If acceptance and growth of the Internet as a medium for commerce and communication does not continue, our business strategy may not be successful because there may not be a continuing market demand for our Web site and Internet application hosting and management services. Our growth could be substantially limited if the market for Internet application services fails to continue to develop or if we cannot continue to achieve broad market acceptance. Our ability to successfully market our services could be substantially impaired if we are unable to deploy new Internet applications or if new Internet applications deployed by us prove to be unreliable, defective or incompatible. We cannot assure you that we will not experience difficulties that could delay or prevent the successful development, introduction or marketing of Internet application services in the future. If any newly introduced Internet applications suffer from reliability, quality or compatibility problems, market acceptance of our services could be greatly hindered and our ability to attract new customers could be adversely affected. We cannot assure you that new applications deployed by us will be free from any reliability, quality or compatibility problems. If we incur increased costs or are unable, for technical or other reasons, to host and manage new Internet applications or enhancements of existing applications, our ability to successfully market our services could be substantially impaired. The market we serve is highly competitive, and as a rapidly growing company, we may lack the financial and other resources, expertise or capability needed to capture increased market share. We compete in the Internet application service market. This market is rapidly evolving, highly competitive and likely to be characterized by an increasing number of market entrants and by industry consolidation. We believe that participants in this market must grow rapidly and achieve a significant presence to compete effectively. As a rapidly growing company, our business is not as developed as that of many of our competitors. For example, we estimate that the growth capacity of our facilities may be sufficient only for the next two fiscal years. Insufficient growth capacity in our facilities or the lack of availability of non-owned facilities could impair our ability to achieve rapid growth through an increase in our customer base. Moreover, many of our competitors have substantially greater financial, technical and marketing resources, greater name recognition and more established relationships in the industry than we have. We may lack the financial and other resources, expertise or capability needed to capture increased market share in this environment in the future. 16 Any interruptions in, or degradation of, private transit Internet connections could result in the loss of customers or hinder our ability to attract new customers. Our customers rely on our ability to move their digital content as efficiently as possible to the people accessing their Web sites and Internet applications. We utilize our direct private transit Internet connections to major backbone providers as a means of avoiding congestion and resulting performance degradation at public Internet exchange points. We rely on these telecommunications network suppliers to maintain the operational integrity of their backbones so that our private transit Internet connections operate effectively. Increased costs associated with our private transit Internet connections could result in the loss of customers or significant increases in operating costs. Our private transit Internet connections are already more costly than alternative arrangements commonly utilized to move Internet traffic. If providers increase the pricing associated with utilizing their bandwidth, we may be required to identify alternative methods to distribute our customers' digital content. We cannot assure you that our customers will continue to be willing to pay the higher costs associated with direct private transit or that we could effectively move to another network approach. If we are unable to access alternative networks to distribute our customers' digital content on a cost- effective basis or to pass any additional costs on to our customers, our operating costs would increase significantly. If we are unable to maintain existing and develop additional relationships with Internet application software vendors, the sale, marketing and provision of our Internet application services may be unsuccessful. We believe that to penetrate the market for Web site and Internet application hosting and management services we must maintain existing and develop additional relationships with industry-leading Internet application software vendors and other third parties. We license or rent select software applications from Internet application software vendors. The loss of our ability to continually obtain any of these applications could materially impair our ability to provide services to our customers or require us to obtain substitute software applications of lower quality or performance standards or at greater cost. In addition, because we generally license applications on a non-exclusive basis, our competitors may license and utilize the same software applications. In fact, many of the companies with which we have strategic relationships currently have, or could enter into, similar license agreements with our competitors or prospective competitors. We cannot assure you that software applications will continue to be available to us from Internet application software vendors on commercially reasonable terms. If we are unable to identify and license software applications which meet our targeted criteria for new application introductions, we may have to discontinue or delay introduction of services relating to these applications. We purchase from a limited number of suppliers key components of our infrastructure, including networking equipment, that are available only from limited sources in the quantities and with the quality that we demand. For example, we purchase most of the routers and switches used in our infrastructure from Cisco Systems Inc. We cannot assure you that we will have the necessary hardware or parts on hand or that our suppliers will be able to provide them in a timely manner in the event of equipment failure. Our inability or failure to obtain the necessary hardware or parts on a timely basis could result in sustained equipment failure and a loss of revenue due to customer loss or claims for service credits under our service level guarantees. Our inability to scale our infrastructure or otherwise manage our anticipated growth and the related expansion of our operations could result in decreased revenue and continued negative margins and operating losses. We have experienced rapid growth in our service offerings and our customer base. We were a Web site hosting provider with approximately 76 customers as of January 31, 2000. As of January 31, 2001, we are currently providing Web site and Internet application hosting and management services to 379 customers. In order to service our growing customer base, we will need to continue to improve and expand our network infrastructure. Our ability to continue to meet the needs of a substantial and growing number of customers while maintaining superior performance is largely unproven. If our network infrastructure is not scalable, we may not be able to provide our services to additional customers, which would result in decreased revenue. In addition, between January 31, 2000 and January 31, 2001, we increased the number of our employees from 297 to 604. This growth has placed, and likely will continue to place, a significant strain on our financial, management, operational and other resources. To effectively manage our anticipated growth, we will be required to continue to enhance our operating and financial procedures and controls, to upgrade or replace our operational, financial and management information systems and to attract, train, motivate, manage and retain key employees. If we are unable 17 to effectively manage our rapid growth, we could experience continued negative margins and operating losses. Our customer base includes a significant number of businesses that face increased risk of loss of funding depending upon the availability of private and/or public funding. Many of our customers are small start-up Internet based businesses that have traditionally been initially funded by venture capital firms and then through public securities offerings. If the market for technology and Internet based businesses is not supported by the private investors who have funded these customers, we face the risk that these customers may cease, curtail or limit Web site operations hosted by us. If this occurs, we could experience a loss of revenue associated with these customers and will then have to increase sales to other businesses using the Internet in order to preserve and grow our revenue. You may experience dilution because our historical source of funding is expected to change, and other funding may not be available to us on favorable terms, if at all. Until the completion of our initial public offering, CMGI funded our operations as needed, increasing our obligations to CMGI and allowing us to maintain a zero-balance cash account. Upon completion of our initial public offering, our net obligations to CMGI, together with all convertible preferred stock held by CMGI, were converted into common stock. We may need to raise additional funds from time to time. In December 2000, we entered into an agreement to sell CMGI convertible notes with warrants for total proceeds of $80.0 million and completed a $13.9 million sale-leaseback transaction with an equipment vendor, and in June 2000 we completed a $30 million sale-leaseback transaction with a bank and a $50 million private placement sale of common stock to CMGI. There is no assurance that we will be able to obtain additional financing on terms favorable to us, if at all. If adequate funds were not available or were not available on acceptable terms, our ability to respond to competitive pressures would be significantly limited. Moreover, if additional funds are raised through the issuance of equity or convertible debt securities, your percentage ownership in us will be reduced, and you may experience additional dilution. Our network infrastructure could fail, which would impair our ability to provide guaranteed levels of service and could result in significant operating losses. To provide our customers with guaranteed levels of service, we must operate our network infrastructure 24 hours a day, seven days a week without interruption. In order to operate in this manner, we must protect our network infrastructure, equipment and customer files against damage from human error, natural disasters, unexpected equipment failure, power loss or telecommunications failures, sabotage or other intentional acts of vandalism. Even if we take precautions, the occurrence of a natural disaster, equipment failure or other unanticipated problem at one or more of our data centers could result in interruptions in the services we provide to our customers. We cannot assure you that our disaster recovery plan will address all, or even most, of the problems we may encounter in the event of such a disaster. We have experienced service interruptions in the past, and any future service interruptions could: require us to spend substantial amounts of money to replace equipment or facilities; entitle customers to claim service credits under our service level guarantees; cause customers to seek damages for losses incurred; or make it more difficult for us to attract new customers or enter into additional strategic relationships. Any of these occurrences could result in significant operating losses. The misappropriation of our proprietary rights could result in the loss of our competitive advantage in the market. We rely on a combination of trademark, service mark, copyright and trade secret laws and contractual restrictions to establish and protect our proprietary rights. We do not own any patents that would prevent or inhibit competitors from using our technology or entering our market. We cannot assure you that the contractual arrangements or other steps taken by us to protect our proprietary rights will prove sufficient to prevent misappropriation of our proprietary rights or to deter independent, third-party development of similar proprietary assets. In addition, we provide our services in other countries where the laws may not afford adequate protection for our proprietary rights. 18 Third-party infringement claims against our technology suppliers, customers or us could result in disruptions in service, the loss of customers or costly and time consuming litigation. We license or lease most technologies used in the Internet application services that we offer. Our technology suppliers may become subject to third-party infringement claims, which could result in their inability or unwillingness to continue to license their technology to us. We expect that we and our customers increasingly will be subject to third-party infringement claims as the number of Web sites and third-party service providers for Web-based businesses grows. In addition, we have received notices alleging that our service marks infringe the trademark rights of third parties. We cannot assure you that third parties will not assert claims against us in the future or that these claims will not be successful. Any infringement claim as to our technologies or services, regardless of its merit, could result in delays in service, installation or upgrades, the loss of customers or costly and time- consuming litigation, or require us to enter into royalty or licensing agreements. The loss of key officers and personnel could impair our ability to successfully execute our business strategy, because we substantially rely on their experience and management skills, or could jeopardize our ability to continue to provide service to our customers. We believe that the continued service of key personnel, including Joel B. Rosen, our Chief Executive Officer, is a key component of the future success of our business. None of our key officers or personnel is currently a party to an employment agreement with us. This means that any officer or employee can terminate his or her relationship with us at any time. In addition, we do not carry life insurance for any of our key personnel to insure our business in the event of their death. In addition, the loss of key members of our sales and marketing teams or key technical service personnel could jeopardize our positive relations with our customers. Any loss of key technical personnel would jeopardize the stability of our infrastructure and our ability to provide the guaranteed service levels our customers expect. If we fail to attract and retain additional skilled personnel, our ability to provide Web site and Internet application management and technical support may be limited, and as a result, we may be unable to attract customers and our business. Our business requires individuals with significant levels of Internet application expertise, in particular to win consumer confidence in outsourcing the hosting and management of mission-critical applications. Competition for such personnel is intense, and qualified technical personnel are likely to remain a limited resource for the foreseeable future. Locating candidates with the appropriate qualifications, particularly in the desired geographic location, can be costly and difficult. We may not be able to hire the necessary personnel to implement our business strategy, or may need to provide higher compensation to such personnel than we currently anticipate. Any future acquisitions we make of companies or technologies may result in disruptions to our business or distractions of our management due to difficulties in assimilating acquired personnel and operations. Our business strategy contemplates future acquisitions of complementary businesses or technologies. If we do pursue additional acquisitions, our risks may increase because our ongoing business may be disrupted and management's attention and resources may be diverted from other business concerns. In addition, through acquisitions, we may enter into markets or market segments in which we have limited prior experience. Once we complete an acquisition, we will face additional risks. These risks include: difficulty assimilating acquired operations, technologies and personnel; inability to retain management and other key personnel of the acquired business; and changes in management or other key personnel that may harm relationships with the acquired business's customers and employees. We cannot assure you that any acquisitions will be successfully identified and completed or that, if one or more acquisitions are completed, the acquired business, assets or technologies will generate sufficient revenue to offset the associated costs or other adverse effects. 19 The market for our services in international territories is unproven, and as a result, the revenue generated by any future international operations may not be adequate to offset the expense of establishing and maintaining those operations. One component of our strategy is to expand into international markets. We cannot assure you that we will be able to market, sell and provide our services successfully outside the United States. We could suffer significant operating losses if the revenue generated by any current or future international data center or other operations adequate to offset the expense of establishing and maintaining those international operations. Our present international strategy is based upon the creation of alliances with foreign telecommunications companies that own or operate data centers into which we intend to place our infrastructure and to service our current customers as well as the customers of those telecommunications companies desiring our services. In the event that we are unable to negotiate favorable agreements with or successfully market our services together with such telecommunications companies, our international strategy will be significantly impaired, curtailed or eliminated. We face risks inherent in doing business in international markets that could adversely affect the success of our international operations. There are risks inherent in doing business in international markets, including different regulatory requirements, trade barriers, challenges in staffing and managing foreign operations, currency risk, different technology standards, different tax structures which may adversely impact earnings, different privacy, censorship and service provider liability standards and regulations and foreign political and economic instability, any of which could adversely affect the success of our international operations. The emergence and growth of a market for our Internet application services will be impaired if third parties do not continue to develop and improve the Internet infrastructure. The recent growth in the use of the Internet has caused frequent periods of performance degradation, requiring the upgrade of routers and switches, telecommunications links and other components forming the infrastructure of the Internet, by Internet service providers and other organizations with links to the Internet. Any perceived degradation in the performance of the Internet as a means to transact business and communicate could undermine the benefits and market acceptance of our Web site and Internet application hosting and management services. Our services are ultimately limited by, and dependent upon, the speed and reliability of hardware, communications services and networks operated by third parties. Consequently, the emergence and growth of the market for our Internet application services will be impaired if improvements are not made to the entire Internet infrastructure to alleviate overloading and congestion. We could be subject to increased operating costs, as well as claims, litigation or other potential liability, in connection with risks associated with Internet security and the security of our systems. A significant barrier to the growth of e-commerce and communications over the Internet has been the need for secure transmission of confidential information. Several of our Internet application services utilize encryption and authentication technology licensed from third parties to provide the protections necessary to ensure secure transmission of confidential information. We also rely on security systems designed by third parties and the personnel in our network operations centers to secure those data centers. Any unauthorized access, computer viruses, accidental or intentional actions and other disruptions could result in increased operating costs. For example, we may incur significant costs to protect against these interruptions and the threat of security breaches or to alleviate problems caused by such interruptions or breaches, and we expect to expend significant financial resources in the future to equip our new and existing data centers with state-of-the-art security measures. If a third party were able to misappropriate a consumer's personal or proprietary information, including credit card information, during the use of an application solution provided by us, we could be subject to claims, litigation or other potential liability. We may become subject to burdensome government regulation and legal uncertainties that could substantially impair the growth of our business or expose us to unanticipated liabilities. It is likely that laws and regulations directly applicable to the Internet or to Internet application service providers may be adopted. These laws may cover a variety of issues, including user privacy and the pricing, characteristics and quality of products and services. The adoption or modification of laws or regulations relating to commerce over the Internet could substantially impair the growth of our business or expose us to unanticipated liabilities. Moreover, the applicability of existing laws to the Internet and Internet application service providers is uncertain. These existing laws could expose us to substantial liability if they are found to be applicable to 20 our business. For example, we provide services over the Internet in many states in the United States and in the United Kingdom and facilitate the activities of our customers in these jurisdictions. As a result, we may be required to qualify to do business, be subject to taxation or be subject to other laws and regulations in these jurisdictions, even if we do not have a physical presence, employees or property there. We may be subject to legal claims in connection with the information disseminated through our network, which could have the effect of diverting management's attention and require us to expend significant financial resources. We may face potential direct and indirect liability for claims of defamation, negligence, copyright, patent or trademark infringement, violation of securities laws and other claims based on the nature and content of the materials disseminated through our network. For example, lawsuits may be brought against us claiming that content distributed by some of our current or future customers may be regulated or banned. In these and other instances, we may be required to engage in protracted and expensive litigation which could have the effect of diverting management's attention and require us to expend significant financial resources. Our general liability insurance may not necessarily cover any of these claims or may not be adequate to protect us against all liability that may be imposed. In addition, on a limited number of occasions in the past, businesses, organizations and individuals have sent unsolicited commercial e-mails from servers hosted at our facilities to massive numbers of people, typically to advertise products or services. This practice, known as "spamming," can lead to complaints against service providers that enable such activities, particularly where recipients view the materials received as offensive. We have in the past received, and may in the future receive, letters from recipients of information transmitted by our customers objecting to such transmission. Although we prohibit our customers by contract from spamming, we cannot assure you that our customers will not engage in this practice, which could subject us to claims for damages. The market price of our common stock may experience extreme price and volume fluctuations. The market price of our common stock may fluctuate substantially due to a variety of factors, including: any actual or anticipated fluctuations in our financial condition and operating results; public announcements concerning us or our competitors, or the Internet industry; the introduction or market acceptance of new service offerings by us or our competitors; changes in industry research analysts' earnings estimates; changes in accounting principles; sales of our common stock by existing stockholders; and the loss of any of our key personnel. In addition, the stock market has experienced extreme price and volume fluctuations. The market prices of the securities of technology and Internet- related companies have been especially volatile. This volatility often has been unrelated to the operating performance of particular companies. In the past, securities class action litigation often has been brought against companies that experience volatility in the market price of their securities. Whether or not meritorious, litigation brought against us could result in substantial costs and a diversion of management's attention and resources. Item 3. Quantitative and Qualitative Disclosures About Market Risk Our exposure to market rate risk for changes in interest rates relates primarily to our cash equivalents. We invest our cash primarily in money market funds. An increase or decrease in interest rates would not significantly increase or decrease interest expense on capital lease obligations and our outstanding debt due to CMGI due to the fixed nature of such obligations. We do not currently have any significant foreign operations and thus are not exposed to foreign currency fluctuations. 21 PART II. OTHER INFORMATION Item 1. Legal Proceedings. None. Item 2. Changes in Securities and Use of Proceeds. None. Item 3. Defaults Upon Senior Securities. None. 22 Item 4. Submission of Matters to a Vote of Security Holders. At the Company's Annual Meeting of Stockholders held on December 20, 2000, the Company's stockholders approved the following: Total Vote For Each Total Vote Withheld Director From Each Director (1) To elect six members of the Board of Directors of NaviSite to serve for one-year terms. Nominees: Craig D. Goldman....................... 51,921,960 145,171 Andrew J. Hajducky, III................ 50,981,802 1,085,329 James F. Moore, Ph.D................... 51,924,894 142,237 Stephen D.R. Moore..................... 51,924,494 142,637 Joel B. Rosen.......................... 51,919,494 147,637 David S. Wetherell..................... 50,953,299 1,113,832 BROKER FOR AGAINST ABSTAIN NON-VOTE (2) To approve an amendment increasing the maximum number of shares of common stock, par value $.01 per share, of NaviSite, subject to awards made under NaviSite's Amended and Restated 1998 Equity Incentive Plan............................... 45,553,496 1,334,236 29,053 5,150,346 (3) To approve an amendment to allow for the monthly vesting of options granted under NaviSite's Amended and Restated 1998 Director Stock Option Plan............................... 51,772,963 264,458 29,710 0 (4) To approve the amendment and restatement of NaviSite's 1999 Stock Option Plan for Non-Employee Directors to (i) permit the grant of annual options to all non-employee directors, and (ii) to provide for the monthly vesting of such annual options............. 51,669,712 365,237 32,182 0 (5) To approve an amendment increasing the number of shares of NaviSite's common stock reserved for issuance under NaviSite's 1999 Employee Stock Purchase Plan............................... 46,803,054 89,941 23,790 5,150,346 (6) To ratify the appointment by the Board of Directors of KPMG LLP as the independent auditors of NaviSite for the fiscal year ended July 31, 2001...................... 52,018,472 29,881 18,778 0 Item 5. Other Information. None. 23 Item 6. Exhibits and Reports on Form 8-K. (a) Exhibits Exhibit Number Exhibit 10.1 Common Stock Warrant No. 1, dated as of December 15, 2000, issued by the Registrant to CMGI, Inc. 10.2 Common Stock Warrant No. 2, dated as of December 15, 2000, issued by the Registrant to CMGI, Inc. 10.3 7.5% Convertible Subordinated Note due December 12, 2003, dated as of January 24, 2001, issued by the Registrant to CMGI, Inc. 10.4 Non-Competition Agreement, dated as of January 18, 2001, by and between the Registrant and John B. Muleta 10.5 Security Agreement and Assignment of Account, dated as of January 30, 2001, between the Registrant and Fleet National Bank. 10.6 Security Agreement and Assignment of Account, dated as of February 7, 2001, between the Registrant and Fleet National Bank. (b) Reports on Form 8-K None. 24 SIGNATURE Pursuant to the requirements of the Securities Exchange Act of 1934, as amended, the Registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized. NAVISITE, INC. Date: March 16, 2001 By /s/ Kenneth W. Hale ----------------------------------- Kenneth W. Hale Chief Financial Officer (Principal Financial and Accounting Officer) 25 EXHIBIT INDEX Exhibit Number Exhibit 10.1 Common Stock Warrant No. 1, dated as of December 15, 2000, issued by the Registrant to CMGI, Inc. 10.2 Common Stock Warrant No. 2, dated as of December 15, 2000, issued by the Registrant to CMGI, Inc. 10.3 7.5% Convertible Subordinated Note due December 12, 2003, dated as of January 24, 2001, issued by the Registrant to CMGI, Inc. 10.4 Non-Competition Agreement, dated as of January 18, 2001, by and between the Registrant and John B. Muleta. 10.5 Security Agreement and Assignment of Account, dated as of January 30, 2001, between the Registrant and Fleet National Bank. 10.6 Security Agreement and Assignment of Account, dated as of February 7, 2001, between the Registrant and Fleet National Bank.